Students

Getting started

• Getting started
• Why do I not see all of my classmates' comments?
• I see a blank page when trying to log in
• Why can't I highlight part of the text?
• How do I unenroll from a course I dropped or accidentally enrolled in?

Assignments

• Why do I see an exclamation point next to some of my scores in My Scores?
• How is annotation quality determined?
• How do I submit my assignment?
• Can I track my assignments on my personal calendar?

Reading

• What is upvoting, and how do I upvote comments?
• How does Perusall support students with dyslexia?
• How do notes work?
• How do I read a "clean copy" of the book, without the highlights?
• How do I print or copy part of the book?
• Can I zoom the page or increase the text size?

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Accounts and Purchases

• Why can't I complete my credit card purchase?
• When I log in, I don't see any of my courses
• Is it possible to obtain a refund of a book purchased through Perusall?
• I no longer have access to a book that I purchased
• How do I redeem an access code purchased at the bookstore?