I no longer have access to a book that I purchased

Perpetual textbook purchases remain available as long as your Perusall account is active. If you’re having trouble viewing a purchased book, check these common causes and solutions:

The rental period has expired

• Expired short-term rentals will require a new purchase for continued access. To check your current access status, go to account profile > My purchases.

You signed into a different account

• To access your purchases, always sign in using your original method. For example, if you first joined via Google, continue using Google rather than an email and password (and vice versa).

Accessing Purchases After an LMS Course Ends

If your Perusall account was originally integrated with a Learning Management System (LMS) (e.g. Canvas, Blackboard, desire2learn, Moodle, etc.) and the class has ended, to obtain access to your purchase and account:

1. Go to the Perusall login page and click Forgot password.
2. Enter the same email address used for your LMS account.
3. Create a password via the emailed link; this links a direct login to your existing account.
4. Once logged in, you can view your materials within the original course or by creating a book club

If you are still having trouble accessing a book you purchased, click Get Help at the top of your Perusall Screen or email support at support@perusall.com.